In today’s fast-paced digital world, customer experience is everything. Whether you’re a startup or a small business, how you communicate with your customers can make or break your brand. That’s why we’re excited to introduce CCXai Essential, now available on the Microsoft Marketplace – a compact, affordable, and powerful contact center solution built for teams of up to 10 agents.
What is CCXai
CCXAI integrates artificial intelligence with the latest contact center technology, creating an intuitive and scalable solution for businesses to enhance their customer support. With CCXAI, businesses can offer voice, chat, and PSTN calling on a unified platform. This enables teams to focus on more complex issues, while AI handles routine tasks like responses and data analysis.
Key Features of Care Connect eXperience Artificial Intelligence (CCXai)
- Unified Agent Desktop: Seamlessly manage all communications (calls, chats, etc.) from a single interface.
- Call Monitoring: Monitor calls in real time to ensure quality customer interactions.
- Basic Reports: Access essential reports to track agent performance and improve your team’s efficiency.
- Easy-to-Use Interface: No technical expertise required to get started. Simple, intuitive, and efficient.
- Max of 10 Agents: Ideal for small and medium-sized teams that need a reliable and affordable communication platform.
Affordable Pricing
We believe in offering a solution that fits your business without breaking the bank. CCXAI’s transparent and affordable pricing ensures you get maximum value: $19.99 $9.99per agent / per month
Essential
Perfect for small to medium teams that need reliable communication tools with call , chat, and voice support — all in one platform.
Additional Info:
Monthly Charge: $9.99 per agent
Voice Call Charges:
Inbound (USA): $0.0085 per minute
Outbound (USA): $0.0130 per minute
Billing: All call usage will be added to your monthly invoice based on actual usage.
Cancel anytime
Custom Pricing Availableper agent / per month
Your Plan
You only pay for what you use, with no hidden fees. Whether you’re scaling up or just starting, CCXai makes it easy to control your costs while still offering premium features.
Why Choose Care Connect eXperience (CCXai)?
- All-in-One Solution: Manage voice, chat, and PSTN calls on one platform, simplifying your communication strategy.
- Scalable and Flexible: Whether you’re a growing startup or an established business, CCXAI scales with your needs.
- Transparent Pricing: Affordable monthly pricing with usage-based billing for calls ensures no surprises on your bill.
- Reliable Communication: Handle customer interactions seamlessly, ensuring a consistent and positive experience every time.
Get Started with Care Connect eXperience
Ready to enhance your customer communication? Getting started with CCXAI is quick and easy. Visit the Microsoft Azure Marketplace to deploy CCXAI Contact Center today and start improving your team’s communication efficiency.