Terms of Service for CCXai Agent Widget
1. Introduction
Welcome to the CCXAI Agent Widget. By using this platform, you agree to comply with these Terms of Service. If you do not agree, please refrain from accessing the widget.
2. Agent Responsibilities
- Maintain professionalism and adhere to company policies when interacting with customers.
- Protect customer data and ensure confidentiality.
- Do not share login credentials with unauthorized personnel.
3. Acceptable Use
- Do not engage in any form of harassment, abuse, or misconduct.
- Do not use the platform for personal or non-business-related activities.
- Follow compliance and security guidelines to protect user information.
4. Data Protection & Privacy
All customer interactions are subject to data protection laws. Agents must handle personal data responsibly and in accordance with the Privacy Policy outlined below.
5. Suspension & Termination
CCXAI reserves the right to suspend or terminate access if an agent violates these terms.
6. Changes to Terms
These terms may be updated from time to time. Agents will be notified of any significant changes.